Governance
Status:
inprogressinprogress icon

Promise

Accelerate digital transformation across the state

Promise History
Border Management Authority launches digital Port Health Management System at Durban Harbour

The Border Management Authority launched and began piloting the Port Health Management System (PHMS) at Durban Harbour. The digital platform replaces the largely email-based process for port health services and enables users to submit requests, upload documents, schedule and record inspections, manage invoicing and payments, and track requests electronically. The Durban pilot will inform the system's subsequent rollout to other applicable ports of entry.

Link iconJacaranda FMPublished: September 15, 2026
Gauteng e-Government accelerates digital transformation

The Gauteng Department of e-Government expanded digital access and modernised government services during 2025/26 by rolling out 96 public Wi-Fi hotspots, expanding the Gauteng Provincial Network, developing and enhancing 33 e-Services, implementing the e-Indigent Register in three municipalities, and providing digital skills training to 6,461 government employees and 14,085 young people. The department also continued strengthening cybersecurity and using technology to support community safety.

Link iconSouth African GovernmentPublished: September 7, 2026
Gauteng allocates R1.9 billion to advance digital transformation and improve service delivery

The Gauteng Department of e-Government was allocated R1.9 billion for 2026/27 to advance digital transformation and improve government service delivery. The programme includes modernising ICT infrastructure, expanding digital government services, strengthening cybersecurity and digital resilience, extending broadband connectivity to 300 Gauteng Provincial Network sites, developing digital platforms, expanding the e-Indigent Register System, and establishing an Artificial Intelligence Office.

Link iconSouth African GovernmentPublished: June 26, 2026
Expansion of Smart ID Services Through Bank Branch Partnerships
The Department of Home Affairs expanded its partnership with the banking sector to increase access to Smart ID services. By mid-2026, Smart ID replacement services had been rolled out to 252 bank branches, processing more than 300,000 applications within four months. The Department also announced plans to expand the network to 750 bank branches by the end of 2026.
As part of its digital transformation programme, the Department issued a record four million Smart ID cards during the 2025/26 financial year and published draft regulations for a secure Digital Identity system. These reforms aim to improve access to Home Affairs services, reduce processing times, and replace the green barcoded ID book with the more secure Smart ID card.
Link iconSouth African GovernmentPublished: July 3, 2026
Gazetting of the Screen Talent and Global Entertainment Scheme (STAGES)

The Department of Home Affairs gazetted the Screen Talent and Global Entertainment Scheme (STAGES) in November 2025, introducing a fully digital platform to process applications for film and creative productions. The system replaces a paper-based process that previously required extensive forms and lengthy approval times, and can now deliver outcomes within 24 hours.

Link iconSouth African GovernmentPublished: November 13, 2025

This platform is powered by SIVIO Institute and is made possible by the generous assistance of our partners.

Sivio Institute logo
Ubumbano logo
2026, SIVIO Institute